فندق سوفيتل داون تاون دبي 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 3,155 أراء

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الوصف

خدمات الفندق الإضافية

  • الفندق العالمي الوحيد ذو الخمس نجوم المتصل بمول دبي.

  • موقع مركزي متميز

  • تصميم أنيق وراحة استثنائية

  • مطاعم وصالات أنيقة

  • أماكن لإقامة الأحداث تتسم بالمرونة

الإقامات المتوفرة لدينا

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موقع الفندق

فندق سوفيتل داون تاون دبي

داون تاون دبي, شارع الشيخ زايد
126272 دبي
الإمارات العربية المتحدة

نظام تحديد المواقع العالمي (GPS):25.200693, 55.269153

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  3,155 أراء

تقييم TripAdvisor  4.5/5  7,632 أراء

2023 شهادة تميّز

Distasteful and unprofessional

ملاحظة Tripadvisor 1.0/5

flanuer تقييم TripAdvisor المعتمد

I don't like to write negative reviews but felt compelled to provide a genuine insight into this hotel which prides itself on excellent customer service. I felt like a number as opposed to being treated like a guest. There is a distinct smell in the rooms which is nauseating. I did raise this and they tried to rectify the issue but it was lingering. The food was disgusting and was not fresh. I could not bring myself to eat it not my child. The Director of the rooms was utterly unprofessional in her interactions with guests and staff. I think she needs to be provided with training on customer service and etiquette. It is a global hotel and the standards should be high. I must say that the location is fantastic but this should not lure you here unless you are comfortable with low standards. I do hope that you look into the areas of recommendation.

Amazing experience

ملاحظة Tripadvisor 5.0/5

Freefly76 تقييم TripAdvisor المعتمد

This is the 3rd time I've stayed at this charming and welcoming hotel. You are known and recognized, and the staff go out of their way to please you. I invite you to stay and let yourself be guided. I'll be back for sure, and I can't wait! Special thanks for Lusine, An incredible person and professional.

Dear Valued Guest, Thank you so much for your kind words and for choosing to stay with us for the third time! I am so delighted to hear that you had such a positive experience with us and that our 'Heartists' and I have made your stays memorable. Once again thank you for your compliments, and we can't wait to welcome you back for your next visit. Until then, safe travels and take care! Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Amazing

ملاحظة Tripadvisor 5.0/5

Siham Inaya P تقييم TripAdvisor المعتمد

Unforgettable stay, it was fabulous and magical. Thank you from the bottom of my heart to all the amazing team specially to Robert and Bikalpa, two angels, Ananda, Resham, May… They are all so kind and professionnal making my stay unique, unforgettable and magical. I felt like home, so thank you once again. I will come back soon very soon. Warm regards

Dear Valued Guest, We are thrilled to hear that your stay with us was nothing short of fabulous and magical. It warms our hearts to know that our team, especially Robert and Bikalpa, along with Ananda, Resham, May, and others, made such a positive impression on you. Providing a home-away-from-home experience is what we strive for, and we are delighted to hear that we succeeded in making your stay unique and unforgettable. Your kind words motivate us to continue delivering exceptional service to all our guests. We can't wait to welcome you back soon! Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Good stay

ملاحظة أراء العملاء 5.0/5

سعد م. المسافرون بغاية العمل - تقييمات مؤكدة لفندق ALL

اقامة جيدة، معاملة راقية بفندق جميل، مع غرف واسعة تفي بمتطلبات رجال الأعمال، نظافة جيدة وتأثيث على طراز عالي

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Always on point.

ملاحظة Tripadvisor 5.0/5

ERNEST S تقييم TripAdvisor المعتمد

Kiran, Nay, and Puja are very dedicated to their services of work. Hard working individuals, very passionate and professional. Always standing by to offer assistance to the guest. Very respectful and committed, humble. They are always available once called upon

Dear Valued Guest, Thank you for taking the time to share your feedback! We are delighted to hear that Kiran, Nay, and Puja provided you with excellent service during your stay. Their dedication, professionalism, and passion for their work are truly commendable. We appreciate your kind words about their hard work, commitment, and willingness to assist guests. We will make sure to pass along your compliments to our 'Heartists', and we look forward to welcoming you back for another wonderful stay! Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

بالاشتراك مع TripAdvisor

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